Terms and conditions
Effective date: 19 October 2026
1. About these Terms
1.1 These terms and conditions (the Terms) are the conditions on which Nerdshed sells on this website (the Website).
1.2 In these Terms: Nerdshed means the business that operates the Website, at Shop 78, FAAN Shopping Complex The Bungalow Shopping Complex Ikeja, Lagos Nigeria Landmark: Old Ikeja Along Bus stop; the Customer means a person who uses the Website or places an order on it; an Order is an order placed on the Website; and a Product is an item Nerdshed sells.
1.3 A Customer who visits the Website and shops on it accepts these Terms. The Customer should read them before placing an Order.
2. Changes to the Website and these Terms
2.1 Nerdshed may change the Website, these Terms and its sales policies at any time and without notice.
2.2 The effective date at the top of this page shows when these Terms last changed.
3. How prices and totals are set
3.1 Every price, delivery charge and total on the Website is calculated by Nerdshed’s shop system. The total shown at checkout, before the Customer places the Order, is the amount the Customer is asked to pay.
4. Payment
4.1 The payment methods offered for an Order are the ones the checkout shows.
4.2 Bank transfer. The Customer pays the Order total to the bank account shown at checkout and with the Order, quoting the order number as the reference. Nerdshed packs and dispatches the Order after the payment reaches its account.
4.3 Where the Order’s page offers I have paid, pressing it tells Nerdshed that the Customer has made the transfer. It does not change the Order’s status: the Order shows as paid once the payment reaches Nerdshed’s account.
4.4 Pay on delivery. Where it is offered, the Customer pays the rider when the Order is delivered.
5. Delivery
5.1 The delivery options and their charges are the ones the checkout shows for the delivery state the Customer chooses. Delivery is described in the Delivery policy.
6. Cancelling an Order
6.1 Where the Order’s page in the Customer’s account offers Cancel order, the Customer may cancel an Order that is awaiting payment or on hold. A cancelled Order cannot be restored.
6.2 For any other Order, the Customer should contact Nerdshed by WhatsApp on 0703 990 6584 or by telephone on +234 703 990 6584.
7. Problems with an Order, and returns
7.1 If a Product arrives damaged, is not the Product ordered or is missing, or if an Order does not arrive, the Customer should tell Nerdshed by WhatsApp on 0703 990 6584, with the order number.
7.2 Where the Order’s page offers Report a problem, the Customer may use it instead. The report is added to the Order as a note that only Nerdshed can see, and is emailed to Nerdshed. Nerdshed replies by email or WhatsApp.
7.3 Returns, exchanges and refunds are covered by the Returns and refunds policy.
8. Invoices
8.1 Where the Order’s page offers Download invoice, the Customer may download a PDF invoice for the Order. Nerdshed may also attach the invoice to the email sent when an Order is paid or completed.
9. Order again
9.1 Where the page of a delivered, collected or cancelled Order offers Order again, it adds that Order’s Products to the cart at today’s prices. A Product that is no longer available is left out. The total is confirmed at checkout.
10. Customer accounts
10.1 A Customer may create an account on the Website to see their Orders and addresses. Nerdshed sends the emails for a new account, a password reset and a change of email address to the address on the account.
10.2 A Customer who signs in is signed out automatically after a period without activity, and in any case 7 days after signing in.
10.3 An Order placed while signed in is linked to the Customer’s account.
11. Use of the Products
11.1 Nerdshed warns against the use of its Products in any application, medical tool or system, or domestic, commercial or industrial product in which a fault could cause harm to, or the death of, a person or an animal.
11.2 The Customer alone is responsible for the use of any Product bought from Nerdshed.
12. Technical support
12.1 Nerdshed provides technical support, to the best of its ability, for every Product it sells. An engineer can be reached by WhatsApp on 0703 990 6584.
13. Contact
13.1 Questions about these Terms may be sent to Nerdshed by WhatsApp on 0703 990 6584 or by telephone on +234 703 990 6584. Nerdshed’s address is Shop 78, FAAN Shopping Complex The Bungalow Shopping Complex Ikeja, Lagos Nigeria Landmark: Old Ikeja Along Bus stop.