Privacy policy
Effective date: 30 October 2026
1. About this Policy
1.1 This privacy policy (the Policy) describes the Personal Data that Nerdshed collects through this website, what it is used for, who receives it and how long it is kept.
1.2 In this Policy: Nerdshed, we, us and our mean the business that operates this website, at Shop 78, FAAN Shopping Complex The Bungalow Shopping Complex Ikeja, Lagos Nigeria Landmark: Old Ikeja Along Bus stop; you and your mean the person using this website; Personal Data means information that identifies you or can be linked to you; an Order is an order placed on this website; and our shop system means the system that holds our products, prices, Orders and customer accounts.
1.3 The cookies and browser storage this website uses are listed in our Cookie policy, which forms part of this Policy.
2. Orders
2.1 When you place an Order, we collect your name, telephone number, email address, delivery and billing address, the delivery option and payment method you choose, and any note you add.
2.2 These details are sent to our shop system, which creates the Order. Your internet (IP) address is passed to our shop system with the Order.
2.3 We use these details to process, deliver and support your Order, and to contact you about it. Our shop system sends the emails about your Order.
2.4 If you choose door delivery, the courier that delivers the Order receives the name, telephone number and address needed to deliver it.
2.5 No card details are taken on this website. A bank transfer is made from your own bank, an Order paid on delivery is paid to the rider, and a payment through Paystack is made on Paystack’s own page, as described under Paying through Paystack.
3. Paying through Paystack
3.1 If you choose to pay through Paystack, you are taken from this website to a payment page run by Paystack Payments Limited (Paystack), and back to this website when you finish. You pay there by card, bank transfer, USSD or OPay.
3.2 To set up the payment, our shop system sends Paystack your email address, your name and telephone number, the order number, the amount and the currency.
3.3 You enter your card details on Paystack’s page, never on this website. We never receive or keep your full card number or its security code. Paystack tells our shop system whether the payment succeeded and its reference, and may tell us the type of card and its last four digits.
3.4 Paystack processes your payment under its own terms and privacy policy. Paystack describes how it handles this data at paystack.com/privacy.
4. Details remembered on your device
4.1 At checkout, Remember these details on this device is ticked unless you untick it. While it is ticked, your name, telephone number, email address and delivery address are kept in your browser, on your device only, so the next checkout is filled in for you. If you order with the box unticked, the saved details are removed. Your payment details are never kept.
5. Customer accounts
5.1 If you create an account, our shop system keeps your email address, your password, your name, your addresses and your Orders. Your password is kept only by our shop system; the rest of this website never keeps it.
5.2 While you are signed in, this website holds your name, email address and addresses in its memory, not on disk, until you sign out, until you have been inactive for a period, or 7 days after you signed in, whichever comes first.
5.3 The products and quantities in your cart are saved to your account in our shop system, so the same cart is there when you sign in on another device. No prices are saved. When you sign in, your account’s cart and the cart on your device are combined.
5.4 A request to change your email address sends a confirmation link to the new address, and our shop system tells the old address that it has changed.
6. Staying signed in
6.1 So that you stay signed in when this website is updated or restarted, the sign-in token issued when you sign in, and the number of your account, are also kept in a database on our server, encrypted with a key that only this website holds. Beside them are kept only a one-way code of the random reference in your browser’s cookie, a one-way code of the number of your account, and the times at which your sign-in ends. Your name, email address and addresses are not kept with them.
6.2 All of this is deleted when you sign out, and in any case 7 days after you signed in. If you are signed out for inactivity, the token, the number of your account and its one-way code are deleted within minutes, and the one-way code of your browser’s reference and the times are kept until those 7 days end, only so that this website can tell you why you were signed out. None of this is copied into our database backups.
7. Sign in with Google
7.1 If you choose Sign in with Google, your browser loads Google’s sign-in service from accounts.google.com. That service is not loaded, and nothing is sent to Google, until you press that button.
7.2 Google then sends us your name, your email address, a Google account identifier and confirmation that Google has verified the email address. We use them only to find your account, or to create one where this website accepts new accounts, and to sign you in. We keep the Google account identifier with your account, in our shop system, so that you can sign in with Google again. We never receive your Google password.
7.3 An account that belongs to our staff cannot be signed in to this way.
8. Tracking an Order
8.1 To track an Order, you give its order number and, if you are not signed in, the email address used for it. We use them only to find the Order, and the answer shows only its status.
9. Messages about an Order
9.1 If you use Report a problem on an Order, your message and the reason you choose are added to the Order in our shop system as a note that only we can see, and are emailed to us with the name on the Order.
9.2 If you use I have paid on an Order, the time you pressed it is added to the Order in the same way and emailed to us.
10. WhatsApp
10.1 WhatsApp links on this website open WhatsApp with a message ready for you to send, such as the name, product code and page address of a product, or an order number. This website sends nothing to WhatsApp itself.
10.2 If you message us on WhatsApp, we receive what you send, and WhatsApp’s own terms and privacy policy apply to the conversation.
11. Cart reminder emails
11.1 At checkout, a box offers an email reminder if you do not finish your Order. If the box is ticked, your email address and the identifiers and quantities of the products in your cart are sent to our reminder service. No prices and no name are sent.
11.2 You receive at most two reminders, the first about an hour after you last used the cart and the second about a day later, never between 21:00 and 08:00 Lagos time. Reminders stop when you order, unsubscribe or empty the cart, and after 7 days. If you placed an Order with the box ticked and it is not yet paid, the reminders are about paying for it.
11.3 The emails are sent through an email delivery service, which receives your email address and the content of the email. We record whether a reminder was opened or its links were used, and whether an Order followed within 7 days.
11.4 Every reminder has a link to unsubscribe in one step. After you unsubscribe, we keep only a one-way code of your email address, so that it is never added again.
11.5 Your email address is removed from the reminder service 30 days after its reminders end. Copies remain in our database backups for up to about 8 weeks.
12. Anonymous statistics
12.1 This website counts how often its products, categories and pages are viewed, and how often each product is added to a cart, using a random code for each browser tab. The code is not a cookie, is not linked to you or your Orders, and is held in memory only. No IP address or browser details are kept.
12.2 When you open a search result, the words you searched are counted with the product you chose, so that search results can list first what people choose. Words that look like an email address, a telephone number, a web address or a long number are never sent or kept.
12.3 The words searched on this website are also counted, whoever searches, to see what customers look for and whether the shop has it. The same screen applies: words that look like personal details are never kept.
12.4 Only daily totals are kept: views, additions to a cart and the searches that led to a product for 90 days, and the words searched for 60 days.
12.5 No view, addition to a cart or opened search result is counted while your browser sends a Do Not Track or Global Privacy Control signal. None of these counts is sent to Google.
13. Microsoft Clarity
13.1 Only if you allow Analytics in the cookie banner, Microsoft Clarity records how pages are used, such as clicks, taps and scrolling. Clarity masks everything you type, never runs on the checkout, account and order tracking pages, and never receives your name, address, telephone number, email address, order details or bank details. It is described in full in the Cookie policy.
14. Google Ads
14.1 Only if you allow Advertising in the cookie banner, Google receives the order number, total and currency when you place an Order, and, if you also allow personalised ads, the identifiers and prices of the products you view or add to your cart. We never send Google your name, email address, telephone number or address. It is described in full in the Cookie policy.
15. Protecting this website
15.1 To limit misuse, this website keeps your IP address in its memory for up to one hour when you place an Order, and a one-way code of it for its other limits. Neither is written to disk.
15.2 Your connection to this website is encrypted (HTTPS).
16. Who receives Personal Data
16.1 Personal Data is received only by: our shop system; Paystack, for a payment made through it; the courier that delivers a door delivery; and the other services this Policy describes, only as this Policy describes.
16.2 This website and its search run on a server we rent. Searches are answered on that server and are not sent to another company.
16.3 We do not sell or rent your Personal Data.
17. Your choices
17.1 You may untick Remember these details on this device at checkout, and delete what this website keeps in your browser through your browser’s settings.
17.2 For a question about your Personal Data, or to ask what we hold, contact us as described below.
18. Consent to analytics and advertising
18.1 You may give, change or withdraw your consent at any time with Cookie settings at the foot of every page. Refusing changes nothing else about this website.
19. Applicable law and complaints
19.1 This Policy is written for the Nigeria Data Protection Act 2023 and the General Application and Implementation Directive (GAID) 2025 of the Nigeria Data Protection Commission.
19.2 You may complain to the Nigeria Data Protection Commission.
20. Contact
20.1 Questions about this Policy or about your Personal Data may be sent to us by WhatsApp on 0703 990 6584 or by telephone on +234 703 990 6584. Our address is Shop 78, FAAN Shopping Complex The Bungalow Shopping Complex Ikeja, Lagos Nigeria Landmark: Old Ikeja Along Bus stop.
21. Changes to this Policy
21.1 When what we collect or how we use it changes, we update this Policy and the effective date at the top of this page.